Shipping Policy
Shipping Policy
Delivery Times
| Destination | Delivery Time |
|---|---|
| United States | 5-7 business days |
| Canada | 7-10 business days |
| Europe | 10-15 business days |
| Australia & New Zealand | 10-15 business days |
| Other International | 15-25 business days |
Shipping Rates
- Free Standard Shipping: On all orders over $35
- Standard Shipping: $4.99 for orders under $35
Order Processing
Orders are typically processed within 1-2 business days. During peak seasons (holidays, sales events), processing may take up to 3 business days.
Order Tracking
Once your order ships, you will receive an email with:
- Tracking number
- Carrier information
- Link to track your package
International Shipping
We ship worldwide! Please note:
- International orders may be subject to customs fees and import duties
- These fees are the responsibility of the customer
- Delivery times may vary due to customs processing
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 7 days of the expected delivery date
- Provide your order number and photos (if damaged)
- We'll work with the carrier to resolve the issue or send a replacement
Address Changes
Need to change your shipping address? Contact us immediately at bufantaolue@163.com. We can only change addresses before the order ships.
Contact Us
For any shipping questions, email us at bufantaolue@163.com